The core function of tracking criminal histories is the first line of defense for public and officer safety. The Support Operations Bureau of the Division of Criminal Investigation receives numerous requests for criminal history records daily and for a variety of different reasons. The Records and Identification Team is responsible in making sure those criminal history records are current and up-to-date. They maintain the information and the integrity of the criminal history record while also educating law enforcement agencies throughout the state on the importance of fingerprints and criminal history records as a whole. Without fingerprints, a criminal history record would not exist. Fingerprints are an integral part to the creation and maintenance of a criminal history record.
The Records and Identification Team consists of a Supervisor, Criminal History Records Specialists, and Criminal History Auditors.
The Criminal History Records Specialists (Clerk Specialist) are in charge of the overall maintenance of Iowa criminal history records. They are responsible for making sure Iowa criminal histories are current and up-to-date and for preserving the integrity of those records by adding information, deleting information, modifying information, and analyzing/verifying information using various databases. The skills essential to these positions are:
- Accurate data entry
- Good verbal and written communication which includes daily communication with law enforcement agencies through the State
- Ability to prioritize and be comfortable with repetitive tasks
- Experience working with or an ambition to work in a law enforcement setting
The Criminal History Auditors (Administrative Assistant 2) are the individuals out on the front lines working with the law enforcement agencies themselves. These positions are split into the Western Region, Central Region and Eastern Region with each having thirty-three (33) counties they are responsible for. They are the point of contact for all law enforcement agencies in their designated counties and are responsible for training/educating all law enforcement agencies on the importance of fingerprinting and the importance of criminal history records as a whole. The Criminal History Auditor is also designated to verify compliance with the Code of Iowa, Chapter's 690, 692 and 232, by criminal justice agencies throughout the State of Iowa. Having experience working with law enforcement is beneficial in this position as they communicate on a daily basis with law enforcement agencies through the State of Iowa.