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Through engagement and collaboration with stakeholders, we support the delivery of interoperable public safety communications systems.
The Department of Public Safety’s Interoperability Communications Bureau (ICB) is responsible for the administration of the Iowa Statewide Interoperable Communications System (ISICS), which includes the daily monitoring of over 33,978 radios as well as overseeing the health of over 140 tower sites.
In April 2021, the state accepted ISICS from the manufacturer. The statewide system was designed to provide interoperable communication for the entire state, with mobile radio coverage for at least 95% of the state at no cost to users. ICB includes four strategically-placed communications centers that provide dispatch services to emergency responders.
State communication dispatchers provide training on ISICS, to include: system access, interoperability through patching, and best practices regarding policies and protocols. ICB is responsible for issuing all Amber Alerts as well as assisting local agencies with Amber Alert submissions.
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